Home » Cancun Airport Transfers

Cancun Airport Transfers

Cancun Airport Transfers by CARM Tours & Transfers. Our sister company, CARM, offers personalized service, excellent prices, new vans and 24/7 customer service. Let us get you safely and quickly from the crazy Cancun Airport to your resort in Cancun or the Riviera Maya.

Not sure which location to choose below?

Cancun Airport Transfers by CARM




Why book with us? Here is the simple story about the Cancun Airport:

We are the only website for airport transfers, tours, info, photos and videos owned and operated by American expats living in Cancun. We are available by phone, email or live chat everyday to help you plan your vacation. Our customer service is priority #1. We want to EARN your business for years to come. Just ask our customers! See our reviews on Tripadvisor.

The Cancun Airport can be a chaotic, crazy swarm of people. We take the guess work out of your arrival to Cancun with detailed instructions on where to find the greeting representative that is tracking your flight and waiting to take you to your private vehicle.
You can either pay the driver in full on arrival in cash: US Dollars or Mexican Pesos, or if you prefer to pay securely online you can use credit card or PayPal.

What to expect at the Cancun International Airport:

Terminal 3

After you get you land and get your luggage, you will go through customs & immigration. Then you must go all the way out the sliding glass doors. When you are fully OUTSIDE, look for the greeter holding the sign with your name on it. He will be looking for you, too!

Look for the CARM logo on the sign.


As you exit terminal 3, you will see a bunch of greeters, all holding signs.


To the right is Air Margaritavilla snack shop. Feel free to buy a frosty beverage for the trip to the hotel.


If you have a long wait, you can order drinks or food served by Berry Hill.

 

Terminal 2

At Terminal 2, when you exit the sliding glass doors, look to the right to see all the greeters.

Around the corner to the far right is the Meeting Point Cafe, and past that is the snack bar and shuttle that takes you to Terminal 3.

This is a great little air conditioned cafe, perfect for waiting on others to arrive.

Meeting Point Cafe at Terminal 2. As you exit Terminal 2, the cafe is all the way to the right.

Be prepared for crowds of people at both terminals.

If you are meeting people arriving to the other terminal, there is a free shuttle that goes between Terminal 2 & Terminal 3 every 15-20 minutes.

Both terminals have drink carts. This is nice on a hot day and a great way to start your vacation!


Meeting friends arriving to different terminals at the Cancun Airport

Cancun Airport only has 2 main terminals plus a charter terminal.

FAQ

How do we find our driver?

We have staff at the airport to greet you. They hold a sign with your name and our logo on it. Our staff is waiting OUTSIDE for you. If you have any problems locating your greeter, just call us at 407-284-1673 or local in Cancun 273-2970.

 

Who do I pay, how and when?

We are flexible...you can pay cash (US Dollars or Mexican pesos) to the driver on the way to the hotel or secure online payment by credit card or PayPal. If you opt for cash payment, you need to pay the full round trip rate on arrival. We cannot accept cash on departures.

 

What if we can not find our driver or greeter?

Our staff is always there, but they may be helping others. Just look for your name on the sign and our logo.

 

Flight delays / cancellations / changes:

Call or email us. We need to know about any changes to your flight. You will have more updated info than we do here in Cancun

 

Do you have child seats?

Yes, you can request a baby car seat for your child.

 

Can you do other services such as taking us to a restaurant or to Wal-mart before going to our hotel?

Of course! Just email us your request and we will give you a quote. Wal-mart trip is an extra $30 for each hour or partial hour. Usually 1 hour is sufficient. Must be booked ahead of time.

 

Can you have drinks waiting for us in the vehicle?

No, sorry. The airport does not let us even bring in water. There are several places at the airport to grad a cold drink before loading into the vehicle.

 

Do you take people to other cities or just Cancun?

We take you almost anywhere! Please click on the other destinations above. Email us for a price if you don't see your town.

 

What is the usual tip?

I like to tip the greeter at the airport $1 or $2. For the driver, I tip about like I do a waiter...make it a percentage of the total based on service. Tipping is a personal thing, you can tip as little or much as you want. This is just my suggestion.